iCE9 Networks

Here is our new main logo!

We are having our logo spruced up! It was done back in 2005 and needs some retouch work.

We are pleased to announce that the latest version of SharePoint, SharePoint 2010 will be available starting in early June.

About SharePoint 2010 Hosted SharePoint 2010 allows you to centrally manage and share documents, contacts, calendars, blogs and more. This keeps everyone in the company on the same page, working from up-to-date information – without inefficient email exchanges.

The new features in SharePoint 2010 provide better ease of use, simplify set up, and increase functionality. • Expanded Browser Support. Runs smoothly on Internet Explorer 7 and 8, as well as Firefox and Safari. • Improved Search. Optimizes search capabilities providing more relevant results and a more interactive search experience. • List Enhancements. Improved user experience in the case of large lists. Mobile Device Enhancements. Expands access to various pages, lists and functionality from any smart device. • Workflow Enhancements. Improves and expands options to build automated workflows that can accommodate complex business scenarios. • Improved User Interface. Includes the Microsoft “Ribbon” interface, integration with Microsoft Office, drag and drop capabilities, and enhanced social media capabilities. • Customizable Templates. Upload and use custom/third-party templates. • Visio Services. View and share Visio diagrams directly in SharePoint Foundation 2010. Log in to the Customer Portal and download the new SharePoint 2010 brochure. You can customize with your logo and company name and use it to begin communicating with your customers about the benefits of SharePoint 2010.

This will be on hold for about 6 to 7 weeks while the folks at Hosting Controller write a “One Click” import tool for importing Dot Net Panel based sites. This will be fast than doing it by hand and should cause less problems. So for now we will stick with what we have. Sorry for the confusion, I didn’t want to wait but this makes sense and is the best use of our time as we are readying other services to be released soon.

Do you use IMAP for your email services? are you having or have you had issues with IMAP on our server(s)? Please let us know! Send as much information as you can so we can attempt to correct the issue if possible. This part of a wider net to see if replacing SmarterMail is warranted.

Thank you!

Windows and email users. As of last week Dot Net Panel has gone open source. What this means is that there will be not more updates to it for the foreseeable future. Although they claim they will still be working on the product, we have not seen nor been told of exactly what there commitment is or will be and since this is not the Apache Project or the Joomla! project. We can not bank on what will become of it over the next year. So it was either Hosting Controller or Plesk by Parallels. Since everyone hates Plesk, Hosting Controller it is.

Starting this week we will be doing upgrades some of which will require a server restart.

Also tomorrow after 11pm OS patches will be applied and require a restart as well, this will take about 30minutes total.

Please let us know if you have any questions.

Due to complaints of spamming, we have enabled “grey listing” on our non-exchange mail servers, if you have time sensative emails you may login to web mail and disable it for your domain if need be. And as always, contact us if you have any questions about this or anything else.

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cPanel x2 end-user series (29 demos) How to login to CpanelHow to create a POP email account in CpanelHow to create a default (catch-all) email account in CpanelHow to create an auto-responder in CpanelHow to create a subdomain in CpanelHow to create custom error pages in CpanelHow to password protect a directory in CpanelUsing hotlink protection in CpanelHow to setup email forwarding in CpanelHow to change your Cpanel passwordHow to setup a cronjob in CpanelHow to create additional FTP accounts in CpanelHow to backup your website in CpanelHow to install and uninstall FrontPage extensions in CpanelHow to keep your contact information up to date in CpanelHow to manage URL redirects from CpanelHow to create a MySQL database in CpanelUsing File Manager in CpanelUsing the Disk Usage Viewer in CpanelHow to use the IP deny manager in CpanelHow to park a domain in CpanelHow to create an add-on domain in CpanelHow to use the raw log manager in CpanelUsing Index Manager in CpanelBecoming familiar and navigating around in CpanelHow to use WebMail in CpanelManaging MySQL databases with PHPMyAdmin in CpanelHow to trace an email address in CpanelAn introduction to using Fantastico DotNetPanel end-user series (22 demos) How to add a domain in DotNetPanelHow to add Scheduled Tasks in DotNetPanelHow to use the Application Installer in DotNetPanelHow to backup and restore your user account in DotNetPanelHow to create users for a database in DotNetPanelHow to create a mail account in DotNetPanelHow to create a MySQL database in DotNetPanelHow to create a peer account in DotNetPanelHow to create a MS SQL server database in DotNetPanelHow to create Web Sites in DotNetPanelHow to edit your account details in DotNetPanelHow to setup email forwarding in DotNetPanelHow to create custom error pages in DotNetPanelHow to use File Manager in DotNetPanelHow to install FrontPage extensions in DotNetPanelHow to create a FTP account in DotNetPanelHow to login to DotNetPanelHow to create an ODBC DSN (Data Source Name) in DotNetPanelHow to view your quotas in DotNetPanelHow to view Reports in DotNetPanelHow to add a shared SSL folder in DotNetPanelHow to create a sub-domain in DotNetPanel DotNetPanel reseller series (16 demos) How to create hosting account addons in DotNetPanelHow to backup your hosting account in DotNetPanelHow to enable credit card payments in DotNetPanelHow to create a customer account in DotNetPanelHow to create a peer account in DotNetPanelHow to create hosting plans in DotNetPanelHow to enable Directi domain registration in DotNetPanelHow to update your contact information in DotNetPanelHow to update your profile in DotNetPanelHow to edit email notifications in DotNetPanelHow to enable enom domain registration in DotNetPanelHow to login to DotNetPanel as a resellerHow to enable offline payments in DotNetPanelHow to change your reseller password in DotNetPanelHow to enable PayPal payments in DotNetPanelHow to set your Terms and Conditions in DotNetPanel Configuring Email (SMTP auth) series (12 demos) How to configure an email account in EudoraHow to configure an email account in FoxMailHow to configure an email account in IncrediMailHow to configure an email account in NetscapeHow to configure an email account in OperaHow to configure an email account in Outlook 2000How to configure an email account in Outlook 2003How to configure an email account in Outlook 2007How to configure an email account in Outlook ExpressHow to configure an email account in PegasusHow to configure an email account in ThunderbirdHow to configure an email account in Windows (Vista) Mail SmarterMail 5.5 series (16 demos) How to create contacts in SmarterMailHow to create an auto-responder in SmarterMailHow to setup Content Filtering in SmarterMailHow to create calendar entries in SmarterMailHow to create folders in SmarterMailHow to create RSS feeds in SmarterMailHow to create tasks in SmarterMailHow to login to SmarterMailLogging in to SmarterMail for the first timeHow to open email messages in SmarterMailHow to read saved RSS feeds in SmarterMailViewing email reports in SmarterMailHow to change your settings in SmarterMailHow to setup Spam Filtering in SmarterMailHow to setup Trusted Senders in SmarterMailHow to write an email message in SmarterMail Complete FTP series (24 demos) Configuring your website in CuteFTPManaging files/folders in CuteFTPUploading files using CuteFTPConfiguring your website in FileZillaManaging files/folders in FileZillaUploading files using FileZillaConfiguring your website in FlashFXPSetting your preferences in FlashFXPUploading files using FlashFXPConfiguring your website in LeapFTPManaging files/folders in LeapFTPUploading files using LeapFTPConfiguring your website in SmartFTPManaging files/folders in SmartFTPUploading files using SmartFTPConfiguring your website in FTP VoyagerManaging files/folders in FTP VoyagerUploading files using FTP VoyagerConfiguring your website in WinSCPManaging files/folders in WinSCPUploading files using WinSCPConfiguring your website in WS_FTPManaging files/folders in WS_FTPUploading files using WS_FTP phpMyAdmin series (12 demos) Copying a database table with phpMyAdminCreating tables in a database with phpMyAdminDeleting fields from database tables with phpMyAdminDeleting tables from a database with phpMyAdminExporting databases and tables with phpMyAdminBecoming familiar with databases in phpMyAdminImporting databases and tables with phpMyAdminInserting fields into database tables with phpMyAdminModifying fields in database tables with phpMyAdminRunning SQL queries on a database with phpMyAdminRenaming database tables with phpMyAdminSearching through a database with phpMyAdmin WHMCS series (10 demos) How to update your billing information in WHMCSHow to register a domain name in WHMCSReviewing emails sent to you in WHMCSHow to pay invoices in WHMCSHow to order additional items in WHMCSHow to login to WHMCSHow to change your password in WHMCSHow to update your personal details in WHMCSReviewing your hosting packages in WHMCSCreating and managing support tickets in WHMCS Intro to Web Hosting series (28 demos) What is web hosting?What are web servers? Why are they necessary?“What’s the difference between sharedWhat is a control panel?“What do you mean when you say gigabyteHow much disk space and bandwidth do I need for my website?Why shouldn’t I go for that unlimited plan? Beware overselling.What happens if I exceed my space or bandwidth quotas?Am I allowed to resell my hosting space?Can I host more than one site per account?“Should I be taking backups of my account? If so

A lot of stuff is going on that will affect just about everyone in some way so here goes.

1. All Windows based hosting accounts will be migrated over from the HELM control panel to the Dot Net Panel (DNP) control panel software. Why? The good folks that made HELM sold out to a company called Parallels and of course they have chosen to let it die. So rather than move to Plesk for many good reasons. We chose Dot Net Panel for its price and feature set. Hopefully you will like it and they will be around for a while.

What this means to you… if you do not use the control panel then nothing. If you are currently using HELM then you will need to stop using HELM and go here for now…. http://74.52.65.66:9001 to create email accounts etc. until we are done then you can go back to using http://cp.ice9-networks.com. If everything goes ok then there will be no downtime when migrating your site.

2. After #1 is done, we are moving ALL windows accounts to a new server. Why? because it will have more memory, a lot more disk space, and will be a quad core xeon processor. This new home will also give us two things, ONE is the option for direct attached storage so disk space can be added down the road with out having to move. and TWO (and the coolest) is that going forward all windows based hosting account will have unlimited bandwidth. Yes.. unlimited bandwidth. You read it right, due to our data center purchasing A LOT of good tier-1 bandwidth, they need to get rid of it. So they cut us a REALLY good deal.

So… When we have moved your site(s) over and are to change the IP addresses over, we will let you know before hand so you know your sites will be moving over to the new server. This will be happening over the span of the week.

3. Because of #3 we can now offer all kinds of Internet radio and other media based packages. so be looking for those soon!

4. Did you know that we offer just about everything web related you could ever need? and to add to that we now offer turnkey e commerce solutions go here for a list of features. And for as low as $19.99 a month you can have your own fully functional store! complete with dedicated IP address and SSL certificate included! all you have to do is add your products, pick a skin, and start selling.

5. Did you get a piece of spam stating that we (iCE9 Networks) made changes and needed you to install something? if so DELETE IT! this is SPAM and the attached file is a virus of some kind. We will never ask you to install anything ever for any reason. and if we did make any changes to anything you were using you know you can ALWAYS contact us to verify any information you get from us via email.

6. Down time – if you think your website is down … the two fastest ways to check is to follow us on Twitter and two is to check the ice9 portal. And like always, 1-800-975-1652 ext. 1 will give you a status update as well. Then you can log in to your billing account and open a ticket. We will always try and get an email out to everyone effected however this is not always possible so we have these alternative methods for you as well.

Thank you for your time!

We will be patching and rebooting servers on Friday night starting at 11:30pm (PST) on 9/11 and into 9/12. The window is set for 1 hour.

Chances are your email or website (or both) will be affected at some point. please do not be alarmed. however if you do need to contact us you can always feel free to do so.

thanks, -mgmnt